FAQ

At MORiSH, we believe snacks should first and foremost taste outrageously good, but they should do good, too:

• Punch, crunch & munch – our snacks have it all: they are loaded with all the things you want – bold flavour, great texture, and plenty of nutrients – without the stuff you’d rather skip – fat, table salt, nasties, and unnecessary sugar and carbs.
• FWB – food with benefits: our snacks nourish your body with protein, fibre, vital minerals and vitamins, they’re the perfect sidekick to a healthy diet.
• No-fuss artisan snack making: we source top-notch ingredients, craft them with care, and keep the good stuff intact.

And when you order online, you’ll enjoy all the perks of our customer promises:

• Freshness guarantee
• Free UK delivery on orders from £30
• 30-day-money-back-guarantee
• Excellent customer service

We know you’ve got plenty of options to snack elsewhere, so it means the world to us that you choose a MORiSH product. Thank you.

We’re all about crafting snacks that are as delicious as they are pure. We’re super picky about what goes in (and even pickier about what stays out!), but rest assured, we’ll never compromise on taste and texture. But our snacks not only rock your taste buds, they also come with many benefits – they nourish your body with protein, fibre, vital minerals and vitamins, they’re the perfect sidekick to a healthy diet.

If you’re interested in learning more about our snacks, please take a look at some of our blogs:

For our crispy seaweed snacks:

• Why our crispy seaweed snacks are so tasty and healthy
• Why seaweed is good for you and the planet

For our mouth-watering beef snacks:

• Why our air-dried beef snacks are so tasty and healthy
• Why air-dried beef snacks are good for you

For our delicious pork snacks:

• Why our crunchy Chicharrones are so tasty and good for you
• Why pork snacks are good for you

We’re firm believers that the best-tasting snacks come from real craftsmanship and care. That’s why our skilled artisans stick to tried-and-true recipes, using time-honoured methods to create something really special. It’s not just a job for them – it’s a passion, and you can taste the difference in every bite!

If you’re interested in learning more about how our snacks are made, please take a look at some of our blogs:

For our crispy seaweed thins:

• Why our crispy seaweed snacks are so tasty and healthy
• From ocean to table

For our mouth-watering beef bites:

• Why our air-dried beef snacks are so tasty and healthy
• From pasture to pantry

For our delicious pork crisps:

• Why our crunchy Chicharrones are so tasty and good for you
• From the field to feast

When you use real, quality ingredients, you don’t need much else, and so we keep things simple! Our snacks are all about letting natural flavours and nutrients shine, with nothing unnecessary getting in the way. Basically, Mother Nature does most of the work, we just make sure her flavours stay as pure and delicious as possible!

In a nutshell, we source top-notch ingredients, craft them with care, and keep the good stuff intact, so a little seasoning goes a long way. Ta-da, pure, delicious, nutrient-packed food every time.

For details on ingredients, nutritional and dietary info, please refer to the specific product pages on our website and the labels found on the packaging.

For additional nutritional and dietary info per snack category, please take a look at the following pages:

For our roasted seaweed sheets:

• Why our crispy seaweed snacks are so tasty and healthy
• Nutritional and dietary info for our seaweed snacks

For our air-dried beef snacks:

• Why our air-dried beef snacks are so tasty and healthy
• Nutritional and dietary info for our beef snacks

For our crunchy pork snacks:

• Why our crunchy Chicharrones are so tasty and good for you
• Nutritional and dietary info for our pork snacks

Yes, absolutely! Some of our seaweed products are certified organic and the raw seaweed for these snacks is cultivated in certified organic growing areas off the coast of South Korea. Please check out our organic seaweed snacks – they taste amazing!

Absolutely! All our meat snacks are completely allergen-free, and most of our seaweed products are too. Every single one of our snacks is gluten-free and dairy-free, so you can enjoy them worry-free. Check out our allergen-friendly range – they’re not just safe, they’re seriously tasty!

Spend £30 or more and enjoy FREE delivery to all UK mainland addresses!

For orders under £30, Standard delivery costs £3.99 (2–3 working days), while Next Day delivery is £4.99 (1 working day).

For your peace of mind, every order is sent with a reliable, tracked, and insured service, and you’ll get a tracking number in your shipping confirmation email.

Your purchase is dispatched according to the choice you select during checkout. For further details, please take a look at our shipping information.

You will enjoy FREE delivery on orders of £30 or more to all mainland UK addresses.

Read more in our shipping information.

The delivery time depends on the shipping option you select during checkout.

If you qualify for free UK shipping or select Standard delivery, your order will arrive within 2–3 working days. Next Day delivery, as the name suggests, arrives the following working day. Place your order before 12pm (midday) on a working day, and we’ll dispatch it the same day.

Please note that some areas have a slightly longer delivery time such as the Scottish Highlands and Islands of Scotland for example.

For further details, please take a look at our shipping information.

For your peace of mind, all orders are dispatched with a reliable, tracked and insured service with EVRi, DPD, or APC Overnight.

For further details, please take a look at our shipping information.

After completing your purchase, you’ll receive a confirmation email. Orders placed before 12pm (midday) on a working day are sent out the same day. We’ll notify you again once your parcel has been dispatched.

Our tracking page outlines several options to check the delivery status and track your order(s).

If you have a tracking number from EVRi, DPD, or APC Overnight, you can also check the delivery status directly on the EVRi parcel tracking site (or EVRi app), the DPD tracking site, or the APC tracking site.

Or, if you made the purchase with Shop Pay or Klara, you can track your order via their respective apps.

After your purchase you will have received a confirmation email. Orders placed before 12pm (midday) on a working day are sent out the same day. We’ll notify you again once your parcel has been dispatched.

Our tracking page outlines several options to check the delivery status and track your order(s).

With the tracking number from EVRi, DPD, or APC Overnight, you can check the delivery status directly on the EVRi parcel tracking site (or EVRi app), the DPD tracking site, or the APC tracking site.

Or, if you made the purchase with Shop Pay or Klara, you can track your order via their respective apps.

Typically, the delivery service provider will follow your instructions via their app, try to leave your parcel somewhere safe or with a neighbour, or if not possible, leave a note with instructions on arranging a redelivery, or the address of the local depot to collect it from.

If there’s a problem with your order, please get in touch and we’ll be happy to help you.

We ship to all UK mainland addresses.

Unfortunately, we’re not currently able to offer international delivery, and we’re also unable to ship to Northern Ireland due to import duty issues.

For further details, please take a look at our shipping information, or get in contact with customer care.

No problem, you can benefit from our 30-day money back guarantee: if you are not satisfied with your purchase, or have changed your mind, you can return the product(s) in its original condition within 30 days of receipt.

Ideally, you get in touch with us before the order has been dispatched. If your order has already been dispatched, then you will need to either refuse or return the goods. If you have already received the goods and change your mind you will be responsible for postage costs to return.

Return the item(s), unopened and in original packaging, and you will qualify for a full refund, excluding the original shipping charge (shipping info overview).

For further details and returns form, please take a look at our returns & refund policy.

We try our very best to prevent this from happening but it sadly can happen in rare occasions!

If a product you’ve ordered is off or damaged upon delivery, please contact us immediately and we will replace the product. Please explain the defect in a covering letter and return it together with its original packaging, etc.

For further details and returns form, please take a look at our returns & refund policy.

Any discrepancies or damaged packages need to be reported within 36 hours of being delivered, so that we can immediately investigate with the delivery service provider to find out what went wrong. Please contact us immediately.

For further details and returns form, please take a look at our returns & refund policy.

For all the details, please take a look at our returns & refund policy.

We accept all of the most common payment methods. We currently accept PayPal, Apple Pay, Google Pay, Klarna, Shop Pay, Visa, Mastercard, Maestro, American Express, Diners, UnionPay, and Discover.

You will be asked for a discount code on the check-out page. Simply enter the code in the required field and enjoy your saving.

As pretty much all orders are processed and dispatched on the same day, payment will typically be taken at the time when you place your order.

For all the details, please take a look at our terms of services.

You can rest assured that your security is our top priority. We never store your payment card details on our systems. We only retain the information necessary to fulfil your order, such as the items purchased and your delivery address.

Our trusted payment provider partners with leading payment gateways that process transactions securely and use advanced fraud-prevention tools. Your payment information is protected through modern TLS (Transport Layer Security) encryption and Shopify’s PCI DSS Level 1–compliant payment processing – the highest level of security in the payment industry.

Additionally, two-factor authentication (2FA) is available to safeguard access to your Shopify account. With these robust measures in place, you can shop with complete confidence knowing your transactions are well protected.

Yes, we use cookies as we try to improve your shopping experience. You may elect to decline all cookies via your computer or phone if you wish.

For further details, please take a look at our privacy policy.

For further details, please take a look at our privacy policy.

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