Terms of Service

Last updated: May 2025

This Website (morishsnacks.co.uk) is operated by MORiSH Snacks Limited (“MORiSH”, “we”, “us”, “our”), a company registered in England and Wales, trading under the name of MORiSH, a registered trademark.

We offer this Website, along with all information, tools, and services available, conditioned upon your acceptance of the terms, conditions, policies, and notices outlined here. By visiting our Website and/or making a purchase, you engage with our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the Website, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms in their entirety before accessing or using our Website or making any purchases. By accessing or using any part of the Website or completing a purchase, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Website or services, nor make any purchase.

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have granted consent for any of your minor dependents to use this site.

We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on this page. It is your responsibility to periodically review this page for any changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services to you.

Website access

You can access most of this Website without needing to register any personal details. However, certain sections of the Website will only be accessible if you are registered.

Some areas of our Website require you to enter a password to access specific features. This ensures that you receive relevant details about your order while keeping them private. We recommend selecting a strong password, treating your login information as confidential, and logging out of your account after each session. If you suspect any security breach, it is your responsibility to notify us immediately and, if possible, change your password.

Site uptime: We make every effort to ensure the Website is available 24/7, 365 days a year. However, we cannot guarantee there will be no downtime. We reserve the right to temporarily take the Website offline for maintenance. The Website may become temporarily unavailable due to system failures, technical issues, repairs, or reasons beyond our control. We are not liable for any interruptions or unavailability of the Website, in whole or in part, for any period of time.

It is your responsibility to ensure that all the information you provide on the Website is accurate, current, and complete. We reserve the right to disable any user account, at our discretion, at any time, for any reason, or for no reason, particularly if we believe you have failed to comply with these Terms.

You acknowledge that your data (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) adjustments to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transmission over networks.

We reserve the right to refuse Service to anyone, at any time, for any reason.

Personal data

Your submission of personal information through the store is governed by our Privacy Policy.

Mobile terms of service

By using our mobile messaging service (the “Mobile Service”), you agree to these terms and conditions (“Mobile Terms”). We may modify or discontinue the Mobile Service or any of its features without prior notice. To the extent permitted by applicable law, we may also update these Mobile Terms at any time. Your continued use of the Service after any such changes are made will constitute your acceptance of the updated terms.

By consenting to our Mobile Service, you agree to receive recurring SMS/text messages from us through your wireless provider at the mobile number you provided, even if your number is registered on a state or federal Do Not Call list. Service-related messages may include updates, alerts, and information, while promotional messages may include offers, specials, and other marketing content.

You understand that participation in this program is entirely voluntary and not a requirement for making purchases with us. Your consent is not a condition for any purchase, and you are not obligated to sign up for this program.

We do not charge for the Mobile Service, but you are responsible for any charges or fees related to text messaging imposed by your wireless provider. Please check your mobile plan and contact your wireless provider for further details. You are solely responsible for any SMS/text message charges, including those from your wireless provider.

You may opt out of the Mobile Service at any time by texting back the keyword STOP or click the unsubscribe link (where available) in any text message. Once you opt out, no further messages will be sent to your mobile device unless you initiate them.

We may change any short code or phone number used to operate the Mobile Service at any time and will notify you of such changes. You acknowledge that messages, including STOP or HELP requests, sent to a changed short code or phone number may not be received, and we will not be responsible for honouring those requests.

The wireless carriers supporting the Service are not liable for any delays or undelivered messages. You agree to provide us with a valid mobile number, and if you get a new mobile number, you will need to sign up for the program again with the new number.

To the extent permitted by applicable law, you agree that we will not be held liable for any failure, delay, or misdirection in the delivery of any information sent through the Service, any errors in such information, or any actions you take (or fail to take) based on the information or Service provided.

Links to and from other websites

Any links to third-party websites on this Website are provided solely for your convenience. We have not reviewed each third-party website and assume no responsibility for their content. We do not endorse these third-party websites or make any representations about their content. If you choose to visit a third-party website linked from this Website, you do so at your own risk.

If you wish to link to our Website, you may do so only under the following conditions: (a) you may link to our Website but may not replicate any pages; (b) you do not imply any endorsement of services or products unless explicitly agreed upon by us; (c) you do not misrepresent your relationship with us or provide false information about us; (d) you do not link from a website that you do not own; and (e) your website does not contain offensive, controversial, or unlawful content, nor infringe on any intellectual property or other rights.

If you link to our Website in violation of these terms, you agree to fully indemnify us for any loss or damage resulting from your actions.

Copyright and intellectual property

You are allowed to use our Website and may store, print, and display the content provided solely for your personal use. You are not authorized to publish, alter, distribute, or otherwise reproduce any content or copies of content supplied to you or appearing on our Website in any format. Additionally, you may not use such content in connection with any business or commercial activities.

You shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation provided by us or our licensors.

All intellectual property rights related to the content available to you on or through this Website remain the property of us or our licensors and are protected by copyright laws and international treaties. All such rights are reserved. The MORiSH trademark belongs to us, and you are not granted any license or permission to use this trademark or any similar marks without our written consent.

Except for personally identifiable information, which is governed by our Privacy Policy, any material you submit or post to this Website will be considered non-proprietary and non-confidential. Unless you specify otherwise, we may freely copy, disclose, distribute, incorporate, and otherwise use such material for any purpose.

User feedbacks, submissions and other comments

If you send specific submissions at our request, or if you send creative ideas, suggestions, proposals, plans, or other materials, whether solicited or unsolicited, by online, email, postal mail, or otherwise, you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use such materials in any medium. We are under no obligation to (a) keep any such submissions confidential, (b) compensate you for any submissions, or (c) respond to any submissions. We may, but are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your submissions will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your submissions will not contain libellous, unlawful, abusive, or obscene content, or any computer viruses or malware that could affect the operation of the Service. You may not use a false email address, impersonate anyone else, or otherwise mislead us or third parties about the origin of your submissions. You are solely responsible for the content and accuracy of any submissions you make. We accept no responsibility and assume no liability for any comments posted by you or any third parties.

Accuracy of account, billing and shipping information

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel the quantities purchased per person, per household, or per order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and shipping addresses. If we make any changes to or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time of the order.

We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide accurate, complete, and up-to-date purchase and account information for all purchases made on our store. You also agree to promptly update your account information, including email address, credit card details, and expiration dates, to ensure that we can process your transactions and contact you when necessary.

Prohibitions

You must not misuse our Website. You agree not to: commit or encourage criminal activity; transmit or distribute viruses, Trojans, worms, logic bombs, or any other malicious, harmful, confidentially breaching, offensive, or obscene material; hack into any part of the Service; corrupt data; cause disruption to other users; infringe upon the intellectual property rights of others; send unsolicited advertising, promotional material, or “spam” or “phish”; or attempt to impact the performance or functionality of any computer systems accessed through this Website.

Violating this provision may constitute a criminal offense under the Computer Misuse Act 1990. We will report any such violation to the relevant authorities and cooperate with law enforcement or court orders requiring us to disclose the identity or other details of anyone posting material that breaches this provision. We will not be held liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful technological material that may infect your computer equipment, programs, data, or other proprietary material resulting from your use of this Website or downloading material from it or any linked websites.

Errors, inaccuracies and omissions

We do not guarantee that the Website or any content provided on it is free from errors. Occasionally, the Website or Service may contain typographical mistakes, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these errors, inaccuracies, or omissions, and to update or change information or cancel orders if any details on the Service or related websites are found to be inaccurate, without prior notice (even after you have placed your order). We have no obligation to update, amend, or clarify information in the Service or on the Website, including pricing information, except as required by law. A specified update or refresh date on the Website does not imply that all information has been modified or updated.

Accuracy and completeness of information

We are not responsible if the information provided on our Website is not accurate, complete, or up to date. The material on this Website is for general informational purposes only and should not be relied upon as the sole basis for making decisions. You should consult more accurate, complete, and timely sources of information before making any decisions. Any reliance on the material on this site is at your own risk. The Website may include historical information that is not current and is provided for reference purposes only.

We reserve the right to modify the contents of this Website at any time, but we are not obligated to update any information. It is your responsibility to monitor changes to the Website.

Disclaimer

We take reasonable steps to ensure the Website is always operational and that the information provided is accurate. However, we do not guarantee that your use of our Service will be uninterrupted, timely, secure, or free from errors. We do not guarantee that the results obtained from using the Service will be accurate or reliable. You agree that from time to time, we may suspend or terminate the Service without notice.

The material on this Website is provided “as is” without any conditions or warranties. To the fullest extent allowed by law, we offer access to this Website with the exclusion of any representations, warranties, or conditions that may otherwise apply under these Terms. You acknowledge that your use of, or inability to use, the Service is solely at your own risk.

For business users, the Service and any products provided through it are offered “as is” and “as available”, without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. For consumers, we honour our legal obligations to provide products that are accurately described and comply with applicable laws.

Limitation of liability

Under no circumstances will we, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or damages (direct, indirect, incidental, punitive, special, or consequential) arising from your use of the Service or products purchased through it. This includes, without limitation, lost profits, revenue, data, or any other form of damages. This applies even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for incidental or consequential damages is not allowed, our liability is limited to the maximum extent permitted by law. Nothing in these Terms shall limit any liability which cannot be legally limited, including liability for death or personal injury caused by negligence, or fraud or fraudulent misrepresentation.

Indemnification

You agree to indemnify and hold harmless MORiSH, its subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorney’s fees, arising from your breach of these Terms, or your violation of any law or third-party rights.

Severability and entire agreement

If any provision of these Terms is found to be unlawful, void, or unenforceable, it will be enforced to the fullest extent allowed, and the remainder of the Terms will remain in effect. The failure to exercise any right or provision in these Terms does not waive that right or provision.

Governing jurisdiction

These Terms and any agreements between us regarding the Service will be governed by and construed in accordance with the English laws of United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Organic certification

MORiSH is certified by The Organic Food Federation. The Organic Food Federation is registered with the Department for Agriculture, Food and Rural Affairs (Defra) under the code of GB-ORG-04. Our organic products are also accredited by the Organic Agriculture Europe Certification (KR-ORG-002, Non-EU Agriculture).

Our details

MORiSH Snacks Limited is registered in England and Wales under company number 16079602 and VAT registration number 497617338. Our registered address is Bank House, 6-8 Church Street, Adlington, Chorley, England, PR7 4EX.

For questions regarding our Terms of Service, please contact us via our contact form.